Cellular Sales of Knoxville, Inc.

Cellular Sales of Knoxville, Premium Verizon Wireless Retailer

Cellular Sales was founded in Knoxville, TN in 1993 by University of Tennessee graduates, Dane and Meg Scism. The company is currently 400 locations strong and growing. The Knoxville area is home to 17 of Cellular Sales' Verizon Wireless retail locations, from Harriman in the west to Jefferson City and Newport in the east. See full location list below. Click here to search for locations around the country.

Growth in People

We believe passionately that the right people are our most important asset! Based on this principle, we carefully select sales representatives through a rigorous process, which takes into account an applicant’s background, experience, personality traits, learning style, and professionalism. Most importantly, we examine their character. Cellular Sales wants to partner with people who have a desire to serve their customers and others they work with.

We believe that by investing in our sales representatives we are contributing to their professional and personal growth. All new sales representatives can participate in a detailed training program that will help them quickly grasp both the technical aspects of the opportunity along with the sales skills necessary to succeed. Both Verizon and Cellular Sales offer ongoing educational opportunities to our entire sales force, in addition to the high-level sales training we offer for our coaches and leaders.

A Premium Customer Experience

Wireless devices are getting more and more powerful. And unlike companies trying to streamline or automate customer service, we strive to spend MORE time with customers in order to provide a WOW experience (Walk Out Working). It takes skill and perpetual training to guide a customer to a decision that the customer will be happy with, and to take the time to make certain the customer starts off on the right foot. Our company's growth curve is a testament to the value we provide.

Business to Business Sales

Cellular Sales' personalized retail model strategically positions us to serve thousands of small businesses across our operating regions. Through personalized account analysis and individual attention to each business, Cellular Sales provides "concierge-level" service that no one else in the industry is providing.

Our services include:

• Consultation on device capabilities and business integration.
• Device training.
• Office visits to demonstrate equipment and take questions.
• Ongoing rate plan analyses.